Community coalition led by First Nations groups calls for urgent government action by incoming Treasurer A coalition of over 125 organisations has released an open letter to both major parties calling for urgent action to prevent more than ten thousand Aboriginal and Torres Strait Islander families from being denied the dignity of a culturally appropriate funeral and grieving period due [ More ]
The insurance industry could be relying on erroneous or misleading information concerning consumers and their claims history when quoting, assessing new claims or setting premiums, a damning report commissioned by Financial Rights has found. The report Privacy Practices in General Insurance by Roger Clarke and Nigel Waters examined the data access and handling practices of general insurers, including the accuracy [ More ]
The National Debt Helpline will be open as usual throughout the holiday period except for public holidays. The Insurance Law Service will be closed for the Christmas and New Year period from 17thDecember 2021. We will re-open on Tuesday the 4th January 2022 at 10.30am. We will not be available to take your calls or respond to web-inquiries during this period. We wish you all [ More ]
Governments should work with the general insurance sector to enable the pre-filling of Australians’ driving records and insurance claims history information required for disclosure purposes at the time of purchase of motor vehicle insurance. This was the key recommendation of the Financial Rights Legal Centre report Automating General Insurance Disclosure which examined close to 400 cases of Australians being denied [ More ]
Monday 9 August 2021 Due to insufficient funding, today the Financial Rights Legal Centre had to cut its Insurance Law Service in half. Since 2007 this free legal advice service has operated seven hours a day from Monday-Friday, but from today it can only keep the lines open from 10am-1pm. Without an injection of funding this service will be cut [ More ]
