Financial Rights Legal Centre
Hotline
Call the National Debt Helpline
on 1800 007 007.
Financial Rights Legal Centre In The Media
Media Release: Youpla collapse to fuel ‘trauma and intergenerational debt’ for Indigenous families across Australia

Community coalition led by First Nations groups calls for urgent government action by incoming Treasurer A coalition of over 125 organisations has released an open letter to both major parties calling for urgent action to prevent more than ten thousand Aboriginal and Torres Strait Islander families from being denied the dignity of a culturally appropriate funeral and grieving period due [ More ]


Insurers are failing consumers with shoddy data practices

The insurance industry could be relying on erroneous or misleading information concerning consumers and their claims history when quoting, assessing new claims or setting premiums, a damning report commissioned by Financial Rights has found. The report Privacy Practices in General Insurance by Roger Clarke and Nigel Waters examined the data access and handling practices of general insurers, including the accuracy [ More ]


2021 Holiday Service Closures

The National Debt Helpline will be open as usual throughout the holiday period except for public holidays. The Insurance Law Service will be closed for the Christmas and New Year period from 17thDecember 2021. We will re-open on Tuesday the 4th January 2022  at 10.30am. We will not be available to take your calls or respond to web-inquiries during this period. We wish you all [ More ]


Governments and insurers should enable the pre-filling of Australians’ driving records and insurance claims histories

Governments should work with the general insurance sector to enable the pre-filling of Australians’ driving records and insurance claims history information required for disclosure purposes at the time of purchase of motor vehicle insurance. This was the key recommendation of the Financial Rights Legal Centre report Automating General Insurance Disclosure which examined close to 400 cases of Australians being denied [ More ]