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Financial Rights Legal Centre In The Media
Insurance rip-offs: Consumers warned to check fine print to avoid claims being rejected

INSURANCE companies are refusing to pay out thousands of claims for theft, car crashes and home damage each year. Unfair knock-backs and confusing conditions and exclusions are leaving policyholders out of pocket, consumer experts say. Almost 100,000 general insurance claims are rejected annually, latest industry figures show. Insurance Law Service solicitor Alexandra Kelly urged consumers not to forget to disclose [ More ]

Media release: Credit reporting agency accused of breaching new credit reporting rules

Veda Advantage Ltd, a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws by promoting its $79.95 credit report at the expense of the free credit report it is legally required to offer. Consumer advocates say Veda Advantage is leading many Australians to pay for something they could otherwise receive [ More ]

Telcos and utilities could suffer under new credit rules

Kat Lane is interviewed by the SMH about how telecommunications and utilities companies may suffer from more late payments once consumers realise new credit rules only put a black mark on their credit file if they are late with loan payments SMH – Banking and Finance – Shaun Drummond Telecommunications and utilities companies may suffer from more late payments once consumers [ More ]

Consumer advocate fights for mortgage victims

CCLC’s Financial System Inquiry submission is quoted by The Adviser’s Nick Brendel in promoting EDR schemes. By Nick Bendel at The Adviser One community legal centre has highlighted cases of mortgage hardship to justify free dispute resolution. The NSW Consumer Credit Legal Centre’s submission to the Financial System Inquiry has urged the federal government to maintain the “free, independent, ASIC-approved” External Dispute Resolution scheme. [ More ]