Joint Media Release: Consumer Groups warn banks’ plan to protect vulnerable customers will fail Consumer groups have today criticised a plan by the four major banks to not include customers who have reached agreement on hardship arrangements with their bank under the new mandatory Comprehensive Credit Regime. “The ABA say that banks intend to protect vulnerable customers from being unfairly treated [ More ]
With opportunities to make financial mistakes seemingly around every corner, many consumers are in need of a little support — and a lot of education. The Financial Rights Legal Centre was recently featured in an article by consumer financial education site BadCredit.org for standing behind Australian consumers who need a helping hand making it through credit, debt, banking, insurance, and [ More ]
We are seeking to employ an enthusiastic solicitor (or senior solicitor) for a 12 month contract. This is a full-time position, however four days a week will be considered. Experience preferred. Commitment to consumer rights essential. The position involves mostly giving telephone advice on the National Debt Helpline and Insurance Law Service advice line, but some casework. Applications close Tuesday [ More ]
MEDIA RELEASE Consumer Groups Strongly Disagree with OAIC Credit Reporting Guidance The Office of the Australian Information Commissioner (OAIC) has today published Guidance on its website about how lenders should treat Repayment History Information (RHI) for customers that are experiencing financial hardship. RHI is information about whether repayments on loans and credit cards are made on time. Proposed laws will [ More ]
Full-time or Part-time, based in Sydney. This is an identified Aboriginal and Torres Strait Islander position. The Financial Rights Legal Centre is a not-for-profit community legal centre that specialises in helping people understand and enforce their financial rights, especially low income and otherwise marginalised or vulnerable consumers. We provide free and independent financial counselling, legal advice and representation to individuals [ More ]
