AssetInsure has the strongest family violence policy in the general insurance industry. This was the finding of a desktop audit undertaken to evaluate the family violence policies of the 47 subscribers to the General Insurance Code of Practice. The 2020 General Insurance Code of Practice introduced new provisions requiring subscribers to have family violence policies available online for their customers [ More ]
Monday 9 August 2021 Due to insufficient funding, today the Financial Rights Legal Centre had to cut its Insurance Law Service in half. Since 2007 this free legal advice service has operated seven hours a day from Monday-Friday, but from today it can only keep the lines open from 10am-1pm. Without an injection of funding this service will be cut [ More ]
Financial Rights Legal Centre is calling on the Australian Government to halt the introduction of new rules that will increase privacy and security risks for people when sharing their financial data. The government should rescind proposals to: allow the transfer of raw financial data and “insights” outside of the safeguards and protections of the Consumer Data Right regime, and automatically [ More ]
“Don’t suffer alone.” That’s the key message from the National Debt Helpline (NDH) and Small Business Debt Helpline (SBDH) to those who are financially affected by lockdowns in NSW and Victoria.
Urgent reforms are needed to ensure the nation can adequately respond in the aftermath of future extreme weather events and urgent funding is needed to ensure Australians can get legal assistance when they need it most.
While insurers often provide vital services to consumers well, findings from a new report by Financial Rights Exposed: Insurance problems after extreme weather events reveals that good consumer experiences are far from universal.
The report findings are based on the experiences of more than 700 clients impacted by extreme weather events between November 2019 and April 2021 – from the “Black Summer bushfires” to Cyclone Seroja, and multiple extreme weather events in between.