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Use your expertise to make a difference. Position of Policy & Communications Officer (closes 27/02/2023) Position of Director of Mob Strong (no deadline) Position of Financial Counsellor (closes 27/02/2023)

Media Release: Regulate Buy Now, Pay Later like other credit products to boost customer safeguards, consumer groups say

Buy Now, Pay Later (BNPL) late fees and charges would be capped, and providers would be licensed and banned from making unsolicited offers of credit, under recommendations for proper regulation of the sector proposed by a coalition of 15 consumer and legal groups. They are three of a raft of proposals by the group that includes CHOICE, financial counselling associations [ More ]

Media release: High Court dismisses last ditch appeal by rogue lender

Consumer advocates have welcomed the dismissal by the High Court of a special leave application by Cigno Pty Ltd (Cigno) and BHF Solutions Pty Ltd (BHFS) against the Full Federal Court’s finding in enforcement proceedings brought by corporate regulator the Australian Securities and Investments Commission (ASIC). Cigno and BHFS sold small amount loans using a contract model designed to avoid [ More ]

Media Release: Revision to Banking Code of Practice needs teeth to really help those doing it tough

Consumer advocates are calling for Australian banks to maintain and enhance robust consumer protections, following an independent review of the Banking Code of Practice (the Banking Code). The Australian Banking Association (ABA) has published its response to the 2021 Independent Review of the Banking Code of Practice today, authored by Mike Callahan. The banks propose to adopt 48 of 116 [ More ]

Media Release: Consumer protections for high-cost and harmful payday loans and consumer leases finally pass Parliament

After a late-night Senate sitting, Consumer Advocacy groups across Australia are celebrating the passing through the Federal Parliament of long overdue reforms that will protect consumers from falling into payday loans and consumer lease debt traps. The Financial Sector Reform Bill 2022 has finally passed after 6 years of advocacy by the Stop the Debt Trap Alliance, a coalition of [ More ]