Financial Rights Legal Centre
Hotline
Call the National Debt Helpline
on 1800 007 007.
What's New?

MEDIA RELEASE: Consumer leases will continue to make the poor pay more

Consumer leases will continue to make the poor pay more:Consumer Groups Consumer Action Law Centre and Financial Rights Legal Centre say changes to Centrepay (Centrelink’s service that allows third parties deduct from payments) announced today by the Federal Government are a step in the right direction, but will achieve very little in protecting vulnerable Australians from the unfair costs and questionable behaviour of [ More ]


Financial Rights E-flyer (May 2015)

The Financial Rights Legal Centre publishes a quarterly E-flyer. IN THIS EDITION 1. What we do at the Financial Rights Legal Centre: Insurance Law Service 2. Last resort for victims of dodgy financial advice 3. Big Win for Consumers in Unfairly Investigated for Insurance Fraud 4. ASIC Enforcement against Payday Lenders 5. Getting Access to Emergency Relief in NSW Click here to [ More ]


Life insurance report lacks imagination in failing to look beyond commission sales

Media Release The life insurance industry’s initial response to a damning report which revealed 37 per cent of all life insurance advice provided by Australia’s financial services licensees failed to comply with the law[1] appears unlikely to bring about sufficient change in how the industry does business. ASIC Report 413 suggested that the industry’s heavy reliance on upfront commissions[2] can [ More ]


New Centrepay Deductions Statement – great for Centrelink recipients and Financial Counsellors

What is Centrepay? Centrepay is a voluntary bill-paying service which is free for Centrelink customers. Customers can have regular amounts deducted from their Centrelink payment to pay their bills and meet ongoing expenses such as rent, utilities, education and No Interest Loans (NILs). These deductions are made directly from the customer’s Centrelink payment before the money reaches their bank account. [ More ]


Holiday Hotline Closures

The Credit & Debt Hotline will be open as usual throughout the holiday period except for public holidays. The Insurance Law Service will be closed for the Christmas and New Year period from 12.30pm, EST, on the 24th December. We will re-open on Monday the 5th January  at 9.30am. We will not be available to take your calls or respond to [ More ]


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