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What's New?

LIfe Insurance Code a modest first step, needs more work: Consumer Groups

The life insurance industry’s new code of practice is a modest step but much more work is needed to deliver good consumer protection, say Financial Rights Legal Centre and Consumer Action Law Centre. “The life industry is rightly under intense scrutiny, and an industry code of practice should deliver high standards when selling insurance and deciding people’s claims,” said Gerard [ More ]

Tried speed dating? How about debt dating?

“If you’re in debt, who is best to help you?” This is the central question posed in a new “debt dating” video launched today at The video follows the pitfalls many Australians face when looking for help with their financial problems. The video and accompanying website are part of a new financial literacy campaign aimed at steering consumers away [ More ]

#FundEqualJustice: Financial Rights and the Insurance Law Service

The Financial Rights Insurance Law Service faces the prospect of closure because of looming government funding cuts to the community legal centre sector. This despite an ever-increasing demand for insurance advice including a 16 per cent spike in requests for insurance advice and assistance following the CommInsure scandal in March 2016. The Financial Rights Legal Centre is one of many [ More ]

Media Enquiries

For media enquiries please call Drew MacRae on 0404 604 978 or email or contact us via Twitter @Fin_Rights_CLC Financial Rights’ can provide comment on a range of debt, credit and insurance related issues for print, radio, television or the internet. We can provide expert commentary on issues facing consumers of financial services, offer detailed background information and, where [ More ]

Media Release: Consumers need protection from insurance investigations

Almost a quarter of all calls to the Insurance Law Service hotline are about insurance investigations, raising serious concerns about tactics used by general insurance companies in claims handling and assessment. This is one of the key findings in a new report Guilty until Proven Innocent: Insurance investigations in Australia released today by the Financial Rights Legal Centre. The Report details [ More ]