The Credit & Debt Hotline will be open as usual throughout the holiday period except for public holidays. The Insurance Law Service will be closed for the Christmas and New Year period from 12.30pm, EST, on the 24th December. We will re-open on Monday the 5th January at 9.30am. We will not be available to take your calls or respond to [ More ]
The Financial Rights Legal Centre is proud to present it’s New and Improved Annual Report! The new Annual Report design does hand in hand with our new branding and our redeveloped and more consumer-friendly websites. The Annual Report can be viewed here: http://issuu.com/financialrights/docs/financial_rights_annual_report_2013
We are very happy to announce that the Financial Rights Legal Centre has been awarded a grant of $12,000 to build a new online self-help tool for both of our websites. We identified a need to provide people with more access to information and assistance through increased demand on our two specialist hotlines. We are now developing a letter-generating program [ More ]
Veda Advantage Ltd, a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws by promoting its $79.95 credit report at the expense of the free credit report it is legally required to offer. Consumer advocates say Veda Advantage is leading many Australians to pay for something they could otherwise receive [ More ]
The Office of the Fire Services Levy Monitor (FSLM) has released a report today about Australia’s home insurance industry, which discusses the problems with disclosure and competition in the insurance industry. FLSM’s report, entitled “Enhancing the consumer experience of home insurance: Shining a light into the black box” finds that significant reforms are needed to improve competition and consumer outcomes. [ More ]
