Financial Rights Legal Centre
Call the National Debt Helpline
on 1800 007 007.
What's New?

Holiday Hotline Closures

The Credit & Debt Hotline will be open as usual throughout the holiday period except for public holidays. The Insurance Law Service will be closed for the Christmas and New Year period from 12.30pm, EST, on the 24th December. We will re-open on Monday the 5th January  at 9.30am. We will not be available to take your calls or respond to [ More ]

New Annual Report Design

The Financial Rights Legal Centre is proud to present it’s New and Improved Annual Report!  The new Annual Report design does hand in hand with our new branding and our redeveloped and more consumer-friendly websites. The Annual Report can be viewed here:

Financial Rights receives grant to build new interactive self-help tool for websites.

We are very happy to announce that the Financial Rights Legal Centre  has been awarded a grant of $12,000 to build a new online self-help tool for both of our websites.  We identified a need to provide people with more access to information and assistance through increased demand on our two specialist hotlines. We are now developing a letter-generating program [ More ]

Media release: Credit reporting agency accused of breaching new credit reporting rules

Veda Advantage Ltd, a company which stores the credit history of millions of Australians, has been accused of breaching new credit reporting laws by promoting its $79.95 credit report at the expense of the free credit report it is legally required to offer. Consumer advocates say Veda Advantage is leading many Australians to pay for something they could otherwise receive [ More ]

Fairness in Insurance: Financial Rights Legal Centre endorses report by Fire Services Levy Monitor

The Office of the Fire Services Levy Monitor (FSLM) has released a report today about Australia’s home insurance industry, which discusses the problems with disclosure and competition in the insurance industry. FLSM’s report, entitled “Enhancing the consumer experience of home insurance: Shining a light into the black box” finds that significant reforms are needed to improve competition and consumer outcomes. [ More ]