Financial Rights Legal Centre
Hotline
Call the National Debt Helpline
on 1800 007 007.
What's New?

Legal assistance to victims of financial services wrongdoing needs boost

Collectively, our services assist thousands of Australians subjected to poor bank and insurer behaviour every year. However we are only ever able to serve a fraction of the demand. Free and independent legal assistance for people experiencing financial hardship, stress and other difficulties has been crucial to expose and subsequently address the wrongdoing found during the Banking Royal Commission. Commissioner [ More ]


MEDIA RELEASE: Consumer advocates welcome Act implementing three key Banking Royal Commission recommendations

Today the Government passed the first omnibus bill in the wake of the Banking Royal Commission, which consumer advocates say will help address long-standing problems with unfair insurance contracts, funeral expenses policies and mortgage broking. The Financial Sector Reform (Hayne Royal Commission Response—Protecting Consumers (2019 Measures) Act 2019 will address recommendations 4.7, 1.2 and 4.2 from the Final Report of [ More ]


Media Release: One year on and greater focus needed to complete Hayne’s vision

Tomorrow marks one year since the Government released Commissioner Kenneth Hayne’s Banking Royal Commission Final Report. The Government has taken big steps towards cleaning up the finance sector, but consumer advocates stress the danger of industry continuing to push back against much needed reforms.  Consumer Advocates say that Hayne’s vision needs to be fully implemented without watering down by industry in order to improve the lives of Australians and our communities. The finance industry is showing some promising signs [ More ]


Media Release: Government must regulate exploitative insurance claims managers in wake of bushfires

As significant numbers of insurance claims loom in the wake of Australia’s bushfire crisis, consumer groups today called on the Federal Government to urgently regulate insurance claims management services. Insurance claims management services are for-profit businesses that sign up policyholders and, for a fee, undertake the administrative work on an insurance claim. Claims management services typically work for a percentage [ More ]


Position of Chief Operations Officer

The Financial Rights Legal Centre (Financial Rights) is a community legal centre that specialises in helping consumers understand and enforce their financial rights, especially low income and otherwise marginalised or vulnerable consumers. We provide free and independent financial counselling, legal advice and representation to individuals about a broad range of financial issues. Financial Rights operates the National Debt Helpline, which [ More ]