Financial Rights Legal Centre Inc is a community based legal centre in Surry Hills specialising in financial services, particularly consumer credit, banking, insurance and debt. Financial Rights operates the National Debt Helpline, the first port of call for NSW residents in financial difficulty. We are seeking a financial counsellor for a 12 month contract; we will consider part-time or full-time [ More ]
Financial Rights has today called on the general insurance industry to introduce a set of best practice standards for insurance investigations in its Code of Practice. This follows the release of the report titled Investigation of Claims and Outsourced Services by the insurance industry’s independent monitor – the General Insurance Code Governance Committee (CGC). The CGC Report found that: when [ More ]
Financial Rights is excited to announce that we have just launched a new free interactive legal information tool for consumers! The new tool is an interactive letter generator that can help consumers, or community workers create professional and legal letters to send to financial service providers like banks, creditors and insurance companies. The tool is designed for consumers to use [ More ]
Consumer Groups today welcomed the release of the Independent Khoury Review of the Australian Banking Association’s Code of Banking Practice as an important step in the right direction of improving the way banks work with their customers. “This report sends a strong message to banks that they need to make some fundamental changes to bridge the yawning trust gap with consumers,” [ More ]
Consumer advocates issue major warning as ASIC extends regulatory holiday to businesses selling loans and general insurance. CHOICE and Financial Rights Legal Centre are warning that the Australian Securities and Investments Commission (ASIC)’s decision to wind back consumer protections as part of an attempt to foster innovation in the finance sector will leave consumers at risk. With just two weeks [ More ]
