Financial Rights Legal Centre
Call our National Debt Helpline
on 1800 007 007.
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Position of Director of Casework

The Financial Rights Legal Centre (Financial Rights) is a community legal centre that specialises in helping consumers understand and enforce their financial rights, especially low income and otherwise marginalised or vulnerable consumers. We provide free and independent financial counselling, legal advice and representation to individuals about a broad range of financial issues. Financial Rights operates the National Debt Helpline, which helps NSW consumers experiencing financial difficulties. We also operate the Insurance Law Service which provides advice nationally to consumers about insurance claims and debts to insurance companies; and the Mob Strong Debt Help service which assists Aboriginal and Torres Strait Islander Peoples with credit, debt and insurance matters. Financial Rights took close to 25,000 calls for advice or assistance during the 2017/2018 financial year.

Financial Rights employs close to 30 staff including financial counsellors, solicitors and policy and communications officers to help consumers understand and enforce their rights in relation to financial services. This involves using a range of tools and approaches, including direct financial counselling and advice, legal advice and assistance, litigation, research, policy work and advocacy through the media. Current focus areas include debt management firms, insurance claims handling, insurance product suitability, pay day lending and consumer leases, credit reporting, the consumer data right and financial services codes of practice.

Following a review of our service and additional funding to assist Financial Rights to grow its service delivery, we are looking for a Director of Casework to lead Financial Rights’ legal and financial counselling casework practice and play a key role in systemic advocacy.

We are looking for a skilled advocate who understands the interplay between financial services law and public policy and the importance of identifying lasting solutions to systemic problems. You will:

  • have expert knowledge in consumer law, especially in relation to credit, debt and insurance;
  • have experience in running a legal practice and particularly strategic casework and litigation in the public interest;
  • have eligibility to hold a principal legal practicing certificate in the state of New South Wales, as well as at least 5 years post-admission legal practice experience;
  • have a keen sense of how Financial Rights can achieve improved access to justice for people experiencing financial hardship;
  • be able to effectively lead the team of passionate staff to achieve meaningful outcomes;
  • have high ethical standards, be adaptable, flexible and self-motivated;
  • and, most importantly, you will be motivated by the opportunity to make a difference, consistent with Financial Rights mission.

Financial Rights can provide an attractive remuneration package relative to the community sector. The position description and application details are available below.

1. Cover letter Director of Casework

2. Financial Rights Purpose & Objectives

3. Position DescriptionDirector of Casework

4. Selection Criteria Director of Casework

5. Salary Info Director of Casework

For more information on the position, contact the Office Manager, Nicola Sutton on 02 8204 1315. Applications close at 11pm Monday 3rd December 2018.