Media Release: Harvey-Norman And Latitude Case Alleging Misleading ‘Interest-Free’ Credit Card Promotions Welcomed By Consumer Advocates No ratings yet.

Consumer Action, Financial Rights Legal Centre and CHOICE have welcomed the Australian Securities and Investments Commission’s (ASIC) commencing legal action against Latitude Finance Australia and Harvey Norman Holdings for misleading interest free advertising in relation to credit cards promoted in Harvey Norman stores. Community lawyers and financial counsellors have assisted many clients struggling to pay […]

Media Release: Consumer And Social Service Groups Welcome Community Consultation On Removing Buy-Now-Pay-Later And Other Credit Loopholes No ratings yet.

Key consumer and social service groups are welcoming the Federal Government’s announcement that the process of introducing better safeguards for buy now pay later (BNPL) and other credit products has now begun. This morning the Assistant Treasurer and Minister for Financial Services, Stephen Jones, has told participants at a conference that the consultation process has […]

Insurers are failing consumers with shoddy data practices No ratings yet.

The insurance industry could be relying on erroneous or misleading information concerning consumers and their claims history when quoting, assessing new claims or setting premiums, a damning report commissioned by Financial Rights has found. The report Privacy Practices in General Insurance by Roger Clarke and Nigel Waters examined the data access and handling practices of […]

Governments and insurers should enable the pre-filling of Australians’ driving records and insurance claims histories No ratings yet.

Governments should work with the general insurance sector to enable the pre-filling of Australians’ driving records and insurance claims history information required for disclosure purposes at the time of purchase of motor vehicle insurance. This was the key recommendation of the Financial Rights Legal Centre report Automating General Insurance Disclosure which examined close to 400 […]

AssetInsure has strongest family violence policy – desktop audit finds No ratings yet.

AssetInsure has the strongest family violence policy in the general insurance industry. This was the finding of a desktop audit undertaken to evaluate the family violence policies of the 47 subscribers to the General Insurance Code of Practice. The 2020 General Insurance Code of Practice introduced new provisions requiring subscribers to have family violence policies […]