We are a Community Legal Centre based in NSW, but offering legal advice and financial counselling across Australia. We focus particularly on assisting low-income, marginalised or disadvantaged consumers who need help to solve complex problems and gain greater financial freedom. We also use our experience helping individuals to argue for improved consumer protection laws and a fairer marketplace.
Our Values are Respect & Integrity in all our dealings with clients, stakeholders and colleagues; Quality in all our services and activities; Independence from conflicts of interest; Empathy & Compassion for the circumstances in which people find themselves; Empowerment of people to take control of their financial situation, exercise their legal rights and expect fair treatment; Inclusion in access to our services, consultation in planning our services, and promoting access to a fair and equitable marketplace and improved financial wellbeing for all; and Courage to be fearless advocates for people facing exclusion, exploitation or unfair conduct
Our vision for reconciliation is: for all Aboriginal and Torres Strait Islander peoples to understand their financial rights and be able to enforce them. We aim to be a trusted adviser and advocate for Aboriginal and Torres Strait Islander peoples in financial stress, within our areas of expertise.
We love working here and we think you will too. Making a difference, working with great people and a collaborative environment are just some of the reasons why our people come to work every day. We are a known and trusted voice for consumers, particularly economically disadvantaged individuals. We are doing important frontline work advising consumers from across Australia about their financial rights and helping shape new laws to protect consumers and to enhance their future financial wellbeing.