Financial Rights recognises that there is a vast range of policy issues that impact consumer in financial stress. We must prioritise the issues on which we work to ensure that our resources are used strategically, efficiently and for the benefit of disadvantaged consumers.
Financial Rights makes submissions to government and industry, comments on draft legislation, and participates in formal consultations and roundtables hosted by government departments and regulators.
Financial Rights undertakes in depth research into systemic issues affecting consumers, particularly consumers experiencing vulnerability or unfair treatment by the financial services industry.
Financial Rights regularly hosts training and information sessions designed to give professionals, most commonly financial counsellors and generalist CLC solicitors, the necessary knowledge and tools to help current and future clients with specialist credit, debt and insurance advice, as well as make appropriate and timely referrals to Financial Rights.
Financial Rights and Mob Strong Debt Help are often mentioned in mainstream media content. We also put our Media Releases on issues that are related to our policy priorities, campaigns or consumer research.
Financial Rights produces a regular E-flyer with a range of articles on systemic issues in financial services including tips for consumers, community workers and financial counselors.