
Third insurer sanctioned in 12 months
Consumer advocates have condemned repeated failings by insurance companies after the General Insurance Code Governance Committee (CGC) imposed sanctions on AIG Australia Limited (AIGAL) for

Stop the harms! Regulate wage advance products now say consumer advocates
Consumer advocates from across Australia are calling on the Albanese Government to urgently regulate the proliferation of ‘wage advance’ products that are making the cost-of-living

Insurers once again shown to be failing customers, not meeting expectations
Consumer groups including Financial Rights Legal Centre, Financial Counselling Australia and Consumer Action Law Centre, have backed calls from the insurance regulator ASIC to improve

Consumer groups welcome code enforceability but wary of delays and watering down protections
Consumer groups including the Financial Rights Legal Centre, Financial Counselling Australia and the Consumer Action Law Centre, have welcomed the Insurance Council’s announcement that they

Chief Executive Officer
Champion justice for vulnerable people in financial distress Drive strategic vision and advocacy for consumer protection and law reform Suits a values-based leader with strong

CEO announcement
After 25 years with the Financial Rights Legal, Karen Cox will be stepping down as CEO, the Financial Rights Legal Centre Board announced today. Ms