We are a specialist legal centre providing advice for anyone in financial distress.
This website is designed to help you understand your financial rights and take steps to sort out debts or disputes about credit, banking and insurance.
Select a topic below or try our debt problem solver or motor vehicle accident problem solver to find what you need. If you have visited before and know what you are looking for, go straight to our Fact Sheets or Sample Letters.
Financial Rights Legal Centre redrafted all our Fact Sheets about financial stress and insurance issues before we launched our new website in March 2023, simplifying the structure and making them easier to read. Since then our two most popular fact sheets have been about what to do if you are in a car accident but are uninsured, and our fact sheet about how to get help to reverse a bank transaction.
Reversing bank transactions includes how to ask for a credit or debit card transaction to be reversed, how to deal with an unauthorised transaction on your account or when you have mistakenly made a payment. It is also linked to our fact sheet about Scams – an increasingly important topic.
Our fact sheet dealing with a car accident when you are uninsured remains very popular. This partly motivated us to develop the Motor Vehicle Accident Problem Solver which helps guide people through a series of questions to find the information they might need to deal with a claim after an accident.