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Flood Inquiry Report provides clear roadmap to lift insurer standards

No ratings yet. Consumer groups have welcomed the release of the Final Report of the Standing Committee on Economics’ Inquiry into Insurer’s responses to 2022 Major Floods. The groups have called on the insurance sector and the Insurance Council of Australia to accept all the recommendations and implement changes to their internal processes and the […]

Noble Oak has strongest family violence policy – desktop audit finds

No ratings yet. Noble Oak has the strongest family violence policy in the life insurance industry. This was the finding of a desktop audit undertaken to evaluate the family violence policies of the 15 subscribers to the Life Insurance Code of Practice required to have a family violence policy. The 2023 Life Insurance Code of […]

Service Closures during the holiday period

No ratings yet. Our services will change during the holiday period. Closed from 20 December 2023 to 2 January inclusive, reopening 3 January 2024: Credit and Debt Legal Advice Line Insurance Law Service Mob Strong Debt Help National Debt Helpline Chat (note: closes from midday on 20 December) Open from 19 December to 3 January […]

Court decision on Cigno lending model “extremely disappointing”

Today’s Federal Court decision that the lending model promoted by Cigno Pty Ltd did not breach the National Consumer Credit Protection Act (National Credit Act) is extremely disappointing, and consumer advocates have urged the Australian Securities and Investments Commission (ASIC) to appeal the decision.