Strengthening financial wellbeing in Australia
Financial Rights has joined Ecstra Foundation’s shared call for Australia to commit to a National Financial Wellbeing and Capability Strategy, with a growing number of prominent supporters signing on. Financial wellbeing underpins everyday life – shaping mental, physical and social health, as well as long term security and economic participation. Across education, industry, research, consumer […]
Insurance and Credit & Debt services temporarily closed
Our Insurance Enquiry and Credit & Debt Enquiry forms and phone lines are closing at 1pm Thursday 20th of March due to a system upgrade. All services will reopen on Wednesday 26 March 2025. Insurance Law service If you have not already done so, we suggest you read through our informative insurance fact sheets to help answer […]
Service update for Christmas/New Year period
Our service hours will change during the holiday period: National Debt Helpline: open all days except public holidays NDH Chat: Closed from 8pm Friday 20 December, reopening 9am Monday 6 January Caseworker Hotline (caseworkers only service): open all days except public holidays Mob Strong Debt Help: Closed from 4:30pm Friday 20 December, reopening 9:30am Monday […]
Noble Oak has strongest family violence policy – desktop audit finds
Noble Oak has the strongest family violence policy in the life insurance industry. This was the finding of a desktop audit undertaken to evaluate the family violence policies of the 15 subscribers to the Life Insurance Code of Practice required to have a family violence policy. The 2023 Life Insurance Code of Practice introduced new […]
Service Closures during the holiday period
Our services will change during the holiday period. Closed from 20 December 2023 to 2 January inclusive, reopening 3 January 2024: Credit and Debt Legal Advice Line Insurance Law Service Mob Strong Debt Help National Debt Helpline Chat (note: closes from midday on 20 December) Open from 19 December to 3 January 2024: National Debt […]
Super lobby groups fail to keep promises to consumers
Super fund lobby groups have dumped a code of conduct that could have improved how funds handle life insurance claims.
Consumer groups applaud Federal Court ruling to uphold ASIC intervention in short-term credit market
Today’s Full Federal Court decision to dismiss an application by Cigno Pty Ltd (Cigno), seeking to quash the Australian Securities and Investments Commission’s (ASIC) product intervention order to reign in short-term credit fees and charges, has been applauded by consumer advocates.
Court decision on Cigno lending model “extremely disappointing”
Today’s Federal Court decision that the lending model promoted by Cigno Pty Ltd did not breach the National Consumer Credit Protection Act (National Credit Act) is extremely disappointing, and consumer advocates have urged the Australian Securities and Investments Commission (ASIC) to appeal the decision.
Media Release: Australian Government should respect citizens’ rights to consent to data sharing
Financial Rights Legal Centre is calling on the Australian Government to respect the rights of joint bank account holders to control their own data.
“Recipe for economic disaster”: Consumer groups slam Senate report on lending laws
Financial Rights joins consumer groups to condemn Senate Inquiry Report, as vote looms on Government’s disastrous proposal to axe safe lending laws.