News & Media

Chief Executive Officer

30 April, 2025

Champion justice for vulnerable people in financial distress Drive strategic vision and advocacy for consumer protection and law reform Suits a values-based leader with strong

Senior Financial Counsellor

28 April, 2025

Join Our Team as a Senior Financial Counsellor Surry Hills / Hybrid / Full-time (2-year fixed term contract) Are you a passionate advocate for social

CEO announcement

8 April, 2025

After 25 years with the Financial Rights Legal, Karen Cox will be stepping down as CEO, the Financial Rights Legal Centre Board announced today. Ms

First Nations advocates call for super funds to end the harm and commit to mandatory customer service standards

31 March, 2025

Advocates say the only thing super funds do well is take our money. The Australian Securities and Investments Commission (ASIC) report into superannuation claims handling

Insurance and Credit & Debt services temporarily closed

20 March, 2025

Our Insurance Enquiry and Credit & Debt Enquiry forms and phone lines are closing at 1pm Thursday 20th of March due to a system upgrade.

Insurance sector action plan welcomed – but consumer groups warn industry that ‘trust us’ doesn’t cut it

17 March, 2025

Consumer groups including the Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia have welcomed the Insurance Council of Australia’s (ICAs) Industry

Help us make a difference

Support the work of the Financial Rights Legal Centre today.

Claudia was comprehensive in her investigation of my pds and clearly communicated what my rights are and potential next steps. I have clear next steps to respond to the insurer in this case. Claudia helped to remove the emotional charge for me from this ongoing insurance issue and given me clear steps to resolution. Thank you so much.

Acknowledgement of Country

Financial Rights acknowledges Aboriginal and Torres Strait Islander peoples as the traditional owners and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to all lands and waters. Financial Rights acknowledges the Gadigal people of the Eora Nation as the traditional owners and custodians of the land on which our main office is located. We pay our respects to Elders past and present and future traditional custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Aboriginal and Torres Strait Islander peoples should be aware this website may contain images or names of people who have passed away.

Chief Executive Officer

Senior Financial Counsellor

CEO announcement

First Nations advocates call for super funds to end the harm and commit to mandatory customer service standards

Insurance and Credit & Debt services temporarily closed

Insurance sector action plan welcomed – but consumer groups warn industry that ‘trust us’ doesn’t cut it

Help us make a difference

Quicklinks

Access

Caseworker Resources

Acknowledgement of Country

Financial Rights supports the Uluru Statement from the Heart.