Insurance and Credit & Debt services temporarily closed
Our Insurance Enquiry and Credit & Debt Enquiry forms and phone lines are closing at 1pm Thursday 20th of March due to a system upgrade.
Insurance sector action plan welcomed – but consumer groups warn industry that ‘trust us’ doesn’t cut it
Consumer groups including the Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia have welcomed the Insurance Council of Australia’s (ICAs) Industry
Scams laws passing a relief, but victims to face an uphill battle for redress
Consumer advocates say the passing of the Scams Prevention Framework (SPF) fills a gaping hole in the law and in time should protect many Australians
Consumer groups welcome BNPL Regulations but sound the alarm over last-minute fee increase
Leading consumer groups have sounded the alarm over a last-minute increase to certain fees under the Federal Government’s proposal to regulate Buy Now Pay Later
Consumer groups welcome commitment to reducing remote grocery prices
Consumer advocates respond to today’s announcement that the Albanese government will lock remote grocery prices to city prices. Quotes attributable to Lynda Edwards, Director of First
Service update for Christmas/New Year period
Our service hours will change during the holiday period: National Debt Helpline: open all days except public holidays NDH Chat: Closed from 8pm Friday 20
