Third insurer sanctioned in 12 months
Consumer advocates have condemned repeated failings by insurance companies after the General Insurance Code Governance Committee (CGC) imposed sanctions on AIG Australia Limited (AIGAL) for
Stop the harms! Regulate wage advance products now say consumer advocates
Consumer advocates from across Australia are calling on the Albanese Government to urgently regulate the proliferation of ‘wage advance’ products that are making the cost-of-living
Insurers once again shown to be failing customers, not meeting expectations
Consumer groups including Financial Rights Legal Centre, Financial Counselling Australia and Consumer Action Law Centre, have backed calls from the insurance regulator ASIC to improve
Consumer groups welcome code enforceability but wary of delays and watering down protections
Consumer groups including the Financial Rights Legal Centre, Financial Counselling Australia and the Consumer Action Law Centre, have welcomed the Insurance Council’s announcement that they
First Nations advocates call for super funds to end the harm and commit to mandatory customer service standards
Advocates say the only thing super funds do well is take our money. The Australian Securities and Investments Commission (ASIC) report into superannuation claims handling
Insurance and Credit & Debt services temporarily closed
Our Insurance Enquiry and Credit & Debt Enquiry forms and phone lines are closing at 1pm Thursday 20th of March due to a system upgrade.