This handbook is a practical guide for people having trouble with their mortgage. Getting behind on your repayments for a home loan is stressful. This handbook will help guide you to get a repayment arrangement in place with your lender. It explains your options and it has sample documents you can use and a list of useful contacts.
This 2024 publication is the 5th edition of the Mortgage Stress Handbook. It was written by the Financial Rights Legal Centre and Legal Aid Commission of NSW. The Mortgage Stress Handbook was first published in 2009 by Legal Aid NSW.
New research from a coalition of advocacy groups has found the home and contents insurance market is failing to protect people against extreme weather events, with customers struggling to access and afford the insurance they need. The report, commissioned by CHOICE, Climate Council, Financial Counselling Australia, Financial Rights Legal Centre, and the Tenants’ Union of NSW, is based on a nationwide survey of home insurance policyholders, in depth interviews with people affected by extreme weather events, and interviews with key civil society groups.
In this podcast, Rebekah Wong, solicitor from the Financial Rights Legal Centre, talks with Legal Aid NSW about the free services offered by our financial counsellors and solicitors. Listen to the podcast.
In this podcast, Jane Wilburn, senior solicitor from the Financial Rights Legal Centre, talks with Legal Aid NSW about your rights with respect to dealing with Debt Collection Agencies. What you should know and how we can help. Listen to the podcast.
Our previous report Open Insurance: The Consumer Data Right in Insurance identified some privacy issues that could potentially arise from the application of the Consumer Data Right to insurance. This report takes a closer look at these issues and sets out to identify current privacy practices of general insurers and the risks that are arise now – in order to set a benchmark upon which to examine any potential future concerns once consumer data became more easily available and portable. The result of this examination is the fourth and final report in our series looking at the future of insurance: Privacy Practices in General Insurance.
