Consumer advocates express profound disappointment that ASIC maintains its positions in relation to the proposal to reduce consumer protection within the ePayments Code as it relates to scams, both in relation to the mistaken payments provisions (proposal C3) and those relating to unauthorised transactions (proposal E1). We consider that ASIC should not abide a reduction in consumer protection for scam victims, whether or not it was initially intended for the ePayments Code to apply to scams.
