Reforming the Emergency Services Levy (ESL) is unfinished business that needs to be resolved to ensure fairer outcomes for consumers and improve insurance affordability. We welcome the announcement that an insurance monitor will be appointed to ensure insurers don’t keep premiums at elevated levels once the ESL is removed. Key to this transition is the creation of a price monitor, independent of industry, and empowered to investigate, conduct research, and collect and collate information relating to pricing practices.
