Jan’s Story: Energy Bills
When Jan became ill, she found it difficult to make ends meet. As she recovered, Jan registered for Centrelink but her bills kept mounting up and she received a letter threatening to cut off her power if she didn’t pay immediately. Financial Rights contacted her energy provider, got Jan into their hardship program and made sure she received all the right concessions. We helped her with a money plan to cut expenses, access vouchers for other bills and set up automatic bill payments from her Centrelink income.