Kate is 38 and suffers mental health issues. In June 2020 she obtained three loans from a payday lender totalling over $2,000. As her only income is the DSP, Kate had no way to repay these debts. Financial Rights raised a dispute with the lender seeking a waiver on compassionate grounds. They agreed to waive Kate’s remaining debt on all the loans and released her from liability.
Read through the fact sheets below and use the sample letters selected. Give us a call if you don’t know where to start or can’t find an answer. You may have lots of different small or easy cash loan problems, which might include:
These fact sheets will give you legal information about your loans from financial services like easy cash or payday lenders, Buy Now Pay Later, and consumer lease or ‘rent-2-buy’ providers.
You can use these sample letters when you need to sort out a problem or make a complaint to the easy cash lenders.
Financial Rights acknowledges Aboriginal and Torres Strait Islander peoples as the traditional owners and celebrate the diversity of Aboriginal peoples and their ongoing cultures and connections to all lands and waters. Financial Rights acknowledges the Gadigal people of the Eora Nation as the traditional owners and custodians of the land on which our main office is located. We pay our respects to Elders past and present and future traditional custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.
Aboriginal and Torres Strait Islander peoples should be aware this website may contain images or names of people who have passed away.
